This placeholder policy explains the intended handling of subscription cancellation and refunds before the live payment provider is connected.
Last updated: 2026-01-01
Once recurring billing is enabled, users should be able to request cancellation of a Pro subscription. If a paid period is already active, access may continue until the recorded paid-through date unless the final policy states otherwise.
Refund eligibility, review timelines, and non-refundable cases must be approved by the business owner before launch. This placeholder should clarify whether partial-month refunds are offered and under what circumstances.
Users should contact support if they believe they were charged incorrectly, billed after cancellation, or unable to access an active Pro subscription.
Cancellation should not be treated as financial advice, brokerage action, or deletion of trading history by default. Business-owner review should confirm what data remains available after a subscription ends.
Payment-provider outages, failed charges, or delayed subscription updates may affect access until records are reconciled. Final launch copy should explain the escalation path for billing support.